About Us
The baby & I Emporium journey
The inspiration for our children’s clothing shop began when I started my first job at one of the major SA Retail Head office in the late 90’s. Quality and comfort are paramount in the decision making of what we want to offer to our customers. Baby & I Emporium – Baby Essentials and Gift Shop stocks everything expecting parents(and new parents) need to get them started in a new exciting chapter of their life.
Baby & I Emporium offers an exclusive online shopping experience. Customer satisfaction is what we are all about, our friendly staff is always available to answer questions regarding our variety of products. We are thrilled that you discovered our brand. Thank you to the magic technology we are able to connect to customers. Thank you for taking the time and we hope that you will stay a while to discover and get excited by our brand with big dreams. Any questions? Please use the chat function at the bottom of your screen to contact us via email or WhatsApp.
You can shop for these essentials:
• Clothing • Accessories • Gifts for babies, Toddlers and Kids • Nursery Furniture & bedding • Stroller & Travel Systems
We offer a Baby Gift Registry Service, so that your friends and family can shop for you anytime or anywhere.
Frequently Asked Questions
(FAQ)
These were some answers to the questions we receive the most about our services.
If we missed anything, please do not hesitate to contact us.
How does a Baby & I Emporium gift voucher work?
Visit our website and purchase a voucher you want. Then pay for it at checkout. Once you done purchase, WhatsApp +27 73 146 3407 or email (hello@babyandiemporium.co.za) us the voucher to receive a checkout code. Do note that our vouchers are valid for 6 months.
You are welcome to buy a gift voucher for your friend. We will send you a voucher number within 24hours, so they can shop from the comfort of their home
How long does delivery take?
Certain products can take 2-3 weeks for delivery. Our larger products made just for you (for example cots and rocking chairs) can take 6-8 weeks depending on load shedding schedules. If unsure please contact us.
Can I make a return or an exchange?
Exchange is only valid within 7 days of purchase. The product must be in original package. If we sent the incorrect product vs what was ordered, the courier costs will be carried by us, however if the customer purchased incorrectly, they will carry the cost for the product to be returned.
We do not offer cash for the returns, however you will receive a credit note. With the nature of our product, we will provide you with credit for any exchange in the store. Please read further here.
What are the available payment methods on the online store?
We take cards (Visa and Mastercards, no American card). We offer EFT, Yoco. With EFTs the money must reflect into our account before we process the order. We might consider immediate payment if the order is urgent.